Latvian Speaking Technical Support in Sunny Greece with Fully Paid Relocation - Daugavpils

Job summary

Patrique Mercier Recruitment JP is thrilled to offer an amazing opportunity for a Latvian Speaking Technical Support Specialist in sunny Greece This unique position comes with a fully paid relocation package, making it easier for you to transition to your new adventure on the beautiful Mediterranean coast.

Responsibilities

• Deliver exceptional technical support to Latvian-speaking clients via phone, email, and chat.
• Efficiently diagnose and resolve technical issues concerning the company's technology products and services.
• Collaborate with engineering teams to escalate and resolve more complex technical challenges.
• Maintain accurate records of customer interactions and technical issues in the CRM system.
• Participate in continuous training to enhance your knowledge of products and improve support capabilities.
• Provide valuable feedback to enhance service processes and overall customer satisfaction.
• Assist in training and onboarding new team members when necessary.

Requirements

• Fluency in Latvian and English, both written and spoken.
• Strong technical aptitude and problem-solving skills.
• Excellent communication and customer service abilities.
• Previous experience in technical support or IT is an advantage but not mandatory.
• A quick learner with the ability to adapt to new technologies and processes.
• A team-oriented approach with a genuine desire to assist customers.
• Willingness to relocate to Greece and embrace a new cultural environment.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )

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