Chat Support Consultant, crypto - Daugavpils
Tikai reģistrētiem dalībniekiem Daugavpils, Latvija
pirms 1 mēneša
* Šis algu diapazons ir beBee aplēses.
Job summary
Join our team as a Customer Support Consultant at a leading innovative financial technology platform and thrive in a multicultural and multilingual environment while enjoying your home office.
Responsibilities
- Provide efficient and excellent customer support in crypto trading via live chat, tickets, and email
- Handle customer inquiries, order disputes, and appeals
- Provide valid, accurate information and solutions to customer requests
- Manage complaints and appeals, including follow-ups on escalations when required
Qualifications
- Native Russian and strong English proficiency (minimum B2; C1 preferred)
- At least 6–12 months of online customer support experience, preferably in crypto or financial services
- Experience in live chat support and handling customer inquiries
Darba apraksts
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